Missing a flight can feel like a total loss — especially when it means shelling out hundreds for a new ticket or missing out on an important event. But what many travelers don’t realize is that you may not be entirely out of luck. If you missed your flight due to reasons beyond your control — such as a late connection, miscommunication from the airline, or unexpected delays — you could be entitled to compensation.

Airlines aren’t exactly eager to tell you this, but in many cases, they are responsible for helping passengers who miss flights due to internal errors or schedule disruptions. The key is knowing how to file your case properly.

That’s where this refund tool comes in. It walks you through everything you need to do — from determining if you’re eligible, to submitting the right documents, to tracking the status of your compensation request. Thousands of travelers have used it to get back anywhere from $100 to $500, depending on the circumstances.